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Has Apple found the magic Touch

21 Aug 2010

Apple is betting that the
iPhone’s breakthrough in the way we interact with mobile phones will transfer over to notebooks.

The new MacBook Pros and MacBooks introduced Tuesday aren’t all that much different from the ones that were on sale yesterday. Sure, they’ve got Intel’s new Penryn chips, and more potent configurations, but for the most part, it’s the same laptop. That is, with one notable exception.

Apple brought the gesture-recognition technology first introduced on the MacBook Air over to the new MacBook Pro systems, which will likely ship in much larger volumes than the MacBook Air and introduce many more of Apple’s customers to the idea of trackpad gesture recognition. The technology allows you to zoom in and out of pictures, for example, by using the same pinch-and-expand gesture used on the iPhone.

Apple's new MacBook Pro notebooks will bring the multitouch technology from the MacBook Air to a wider variety of people.

(Credit:
Apple)

The question now is whether this is something that will boost
Mac sales, which have been doing pretty well on their own up to this point. It’s hard to assess the impact of the multitouch technology in the early days of the MacBook Air, which has only been out a little over a month and appeals to only a subset of the notebook-buying population.

It’s clear, however, that the iPhone’s multitouch user interface is perhaps its greatest asset. And Synaptics, which makes TouchPads used in a wide variety of notebooks PCs, expects several PC vendors to introduce similar technology later this year on their own notebooks.

At CES, Synaptics introduced a new TouchPad that incorporates the same style of pinching and zooming as well as a technology it calls “Momentum,” which allows you to flick your finger toward the edge of the trackpad and watch the cursor continue to scroll in that direction, even after you lift your finger from the pad.

Microsoft is likewise hard at work investigating the potential for multitouch interfaces in computers. Its Surface project isn’t exactly a mainstream idea yet, but it’s a step toward a future where computers are designed around how people like to work with technology, rather than forcing us to adapt to the computer.

Wired brought up an interesting point last week, however, as it looked into Apple’s chances of patenting this technology. Apple secretly acquired Fingerworks, a company started by two professors at the University of Delaware, in 2005 in order to get its hands on the MultiTouch fingertip recognition technology.

If Apple is successful with its patent efforts, and other PC and smartphone companies develop their own gesture-recognition technology in response, we could see a world where pinching on a MacBook might zoom, but the same gesture might close a window on a ThinkPad, or open a file on a mobile phone.

Would that be a step backward for the industry? Maybe, although people are able to deal with the fact that Macs use different keystrokes than PCs for certain tasks, or that some
cars use a console gearshift while others have a floor-mounted shifter.

I’m curious to see how this technology drives PC sales over the coming year. Is advanced gesture-recognition something that would cause you to upgrade to a new system?

Denon goes after Bose with the AH-NC732 noise-canc

21 Aug 2010

The Denon AH-NC732 noise-canceling headphones, with accessories

(Credit:
Denon)

Denon entered the headphone game just last year, but for a freshman competitor, the company had a lot to offer. Most of the models we auditioned–both full-size home headphones and travel-friendly in-ear models–ranged from good to excellent. Now the company is expanding its offerings with a noise-canceling model. The AH-NC732 On-Ear Noise Cancelling Headphones offer a lightweight (160 grams), acoustic optimizer (said to offer deep bass), and compact hard case. A single AAA battery is needed for the active noise cancellation, which counteracts ambient noise with an inverse soundwave. In other words, the new Denons look to be targeted directly at the similarly styled–and very popular–Bose QuietComfort 3s. Look for the Denon AH-NC732 On-Ear Noise Cancelling Headphones to hit in August for $300–a cool $50 less than the Bose.

Cassatt is running out of runway

21 Aug 2010

There is a lesson there for those who think they can just waltz on into the enterprise market and take it over. It’s not that easy. HP, IBM, and Sun have all been trying to sell “utility computing” for years, with mixed success. If you want to win in private cloud management, give customers a way to start small, and grow into the concept. All or nothing is clearly not the way.

Cassatt’s technology was (is) very powerful and feature rich. (Early on the user interface was a little clunky, and you had to drop into the Linux command line much too often, but those problems were addressed in later releases.) So why is the company failing?

I wasn’t sure what to expect when I came in for that first face-to-face interview, but as soon as I saw a demo I knew that what Cassatt was doing would alleviate a lot of pain in both the deployment and ongoing operations of Web applications and other highly scalable distributed applications.

I am very curious as to where the technology ends up, now. There was some very cool research going on, and I heard through sources that a new generation of the platform was in a demonstrable state. The real value of the company is Coleman, Rob Gingell (the CTO and VP of Development), and several of the top engineering, marketing, and field staff, though. These guys know IT utilities, and have some amazing ideas on how to simplify the operation of an enterprise IT infrastructure.

I was lucky enough to get involved with the company in 2006, when I was hired to run sales engineering for the West Coast. I had just worked on Sun’s Web sites, which at the time were operated in a highly manual fashion. Several years prior to that, I had worked for Forte Software, the distributed application development and run-time environment, where I had seen the power of “drag and drop” resource deployment and scaling.

Many thanks to Bill, and a tip of the hat in appreciation for the ambitious vision that Cassatt attempted to achieve.

I knew it was coming, but I am greatly saddened that this time has come.

I noted the disruptive nature of this cultural change two years ago, in a post where I pointed out that those pretty little static network diagrams–in which every server, every IP address, and every network connection were carefully mapped–are history in a real-time infrastructure.

In the end, though the pipelines were always big, the deals dragged on for months and months and often failed to close in the end. Coleman himself acknowledged as much in the Forbes.com article:

The answer is in the pervasiveness to IT of a truly end-to-end real-time infrastructure. The platform that Cassatt built to halve the cost of running your data center also required you to change the way you provisioned, managed, and consumed everything in your data center. Every branch of IT–server, storage, networking, arguably even facilities–was forced to change their processes and skill sets to both embrace and trust policy-based automation and dynamic provisioning.

In an article on Forbes.com Monday, William “Bill” Coleman–former Sun executive, and the “B” in BEA–let it be known that his latest venture, Cassatt, is close to shutting its doors for good. With heavy investment from the likes of Warburg Pincus (reportedly well north of $100 million), Cassatt describes itself as “champion(ing) the vision of managing data centers like a ‘compute utility.’”

I ended up leaving the company in 2008, however, frustrated with the lack of traction this “go big or go home” approach was getting.

“What frustrates me is my own naivete,” he says. “I thought I could give companies something radical that had a proven return on investment, and they would be willing to change all their companies’ computer policies and procedures to get that. Right now it’s hard to get people to get beyond proof of concept tests or a data center energy analysis.”

Cassatt has been building and selling policy-driven infrastructure automation of various sorts for most of six years now. In fact, I would argue that much of the world’s marketing material around data center optimization, dynamic scaling of applications, and automated failure recovery owes its roots to a vision that Coleman and Cassatt have been expressing since it was founded.

Maker’s Mark distillery is bourbon lovers’ nirvana

20 Aug 2010

Making Maker’s Mark bourbon starts with a mixture of grains: 70 percent locally grown corn, 16 percent red winter wheat, and 14 percent malted barley.

The point of this process is that it processes the sugars in the mash, and it is the sugars which produce the element of the liquor that everyone really cares about, the alcohol.

I couldn’t resist, even though I’m not much of a bourbon drinker myself. The recipients of this booty know who they are. Let’s all hope I can get the bottles back home successfully. Otherwise, I’ll be carting 120-proof pants away from the airport.

Finally, a second layer of sweet mash is added, and then the whole thing is left to sit and ferment in the tub, which is more than 100 years old and is 12 feet wide and 12 feet deep, for four days.

(Credit:
Daniel Terdiman/CNET News.com)

All of the warehouses, plus the distillery and the bottling plant, are a dark gray color. The idea is that by making the buildings dark, it warms them, speeding up the aging process. This is a method employed by some other bourbon distillers as well.

(Credit:
Daniel Terdiman/CNET News.com)

These barrels, which are produced by a local company called the Kentucky Cooperage, are flash-burned inside for 40 seconds before being delivered to Maker’s Mark. That’s because the charring process brings out the natural sugars from the wood, caramelizing them.

The alcoholic vapor rises further up through the chamber and gets trapped at the top. Then, it is drained out and sent to a pair of copper tanks, where it is distilled again, producing a clear liquid that’s 65 percent alcohol.

Unfortunately for me, I visited the distillery on a Sunday, meaning I didn’t get a chance to watch the bottling happen. Instead, they treat the unlucky folks to a video of the bottling process. Perhaps the most disappointing part of this is not being able to see the signature move that distinguishes Maker’s Mark, at least from a marketing perspective, from other bourbons: The hand-dipping of each bottle into vats of hot red wax, a step that applies a unique wax seal to each bottle.

All told, each fermenting tub produced 9,300 gallons of mash, which in turn are used to make up to 4,800 bottles of Maker’s Mark.

On average, the process takes about six years, but some batches take up to eight.

This facility has a lot of history. First opened in 1805 by Charles Burks, the distillery later became the property of the Samuels family. For decades, the family produced T.W. Samuels whiskey. In 1953, a grandson who felt that the liquor was too harsh began producing his own bourbon here.

All of this is done in one of 22 of the company’s warehouses, either here at the distillery, in town nearby, or in another town not far away. The idea is to ensure that even if one warehouse is destroyed in any kind of accident or disaster, the entire supply isn’t destroyed along with it.

A sign outside the Maker’s Mark distillery explains its history, which dates back to 1805.

At this point, the clear liquid from the copper tanks is put in barrels for a long aging process.

The countless gallons of mash left behind after this process are collected and sent to nearby cattle farms, where the mixture is given to cows as feed.

LORETTO, Ky.–If you’re the kind of person who likes to partake in the occasional glass of bourbon, this tiny town might just be your kind of heaven.

In the mash tub, the mixture is cooked down over three and a half hours, producing a sweet mash that is then pumped into one of a series of fermenting tubs in the adjacent room.

“That’s why happy cows don’t come from California,” Nicole joked. “They come from Kentucky.”

Lucky for me–and you–we still had one opportunity to see this happen.

Once the bourbon is put in the barrels, where it will age for between five and eight years, depending on the batch, it begins the long, slow blending with the sugars from the wood, creating along the way the flavor and color that bourbon lovers know so well.

After five years and nine months in the barrels, the bourbon is tested for the first time to see if it has matured. Some batches will be ready at this point, while others will need additional time before being ready.

(Credit:
Daniel Terdiman/CNET News.com)

As part of Road Trip 2008 on Sunday, after driving to Loretto along a series of lush green roads dotted with horse farms, charming houses, and plenty of wide-open space, I found myself signing up for a tour of the distillery, eager to see how the golden-brown liquor is made.

(Credit:
Daniel Terdiman/CNET News.com)

At the Maker’s Mark distillery in Loretto, Ky., there are six of these fermenting tubs. Each can produce 4,800 bottles worth of bourbon every four days.

After four days, there are 9,300 gallons of sour mash in each of the tubs, and the next step is to take the mash and filter it through a contraption that steams it, allowing the alcohol to rise up through a series of plates, where it cooks, separating the alcohol.

After several steps in the distilling process–grinding three kinds of grain, mixing the powder with water, fermenting the resulting mash and then steam cooking the mash to create alcohol–the 120-proof liquid emerges in these copper tanks.

Loretto, about a 90-minute drive south of Louisville, is home to the Maker’s Mark distillery, a fully functioning facility that turns out thousands of bottles of the booze each day.

(Credit:
Daniel Terdiman/CNET News.com)

Please stay tuned to the rest of Road Trip 2008, both on this blog and on my Twitter feed and on my Qik channel.

The grain mixture is put through what is called a roller mill, which gently crushes it into a powder form. The powder is then put into a nearby mash tub and blended with water drawn from Maker’s Mark’s own 10-acre spring-fed limestone lake.

But no matter who’s making the booze, this is the world’s oldest continually operating distillery, according to my tour guide, Nicole.

All told, there are about 220,000 barrels being stored at any given time, but each day–except Sundays–many of those barrels are being opened and their contents are being poured into bottles.

Maker’s Mark maintains 22 warehouses. Each stores dozens of barrels of aging bourbon.

There, distillers take a starter sour mash culled from a previous batch–this allows Makers’ Mark bourbon to be classified as a sour mash whiskey–and blend it here with the sweet mash that has come out of the mash tub in the next room over. The fermenting tub is filled two-thirds deep with the sweet mash, to which 150 gallons of yeast made daily at the distillery from a five-generation-old family strand is added.

The distillery building at the Maker’s Mark headquarters in Loretto, Ky.

And that was in the gift shop where, if you buy a bottle of the booze, you can do the hand-dipping yourself.

10 technologies for SMBs to avoid ( )

20 Aug 2010

eCommerce News lists 10 technologies that are “ballyhooed technology trends [but]… are worth ignoring, at least for this year.” Some of the points made are correct for the audience (Small to medium-sized businesses, or SMBs) addressed by the article, like this point on virtualization:

This leads me to its suggestion that open source is not ready for SMB prime time:

Spending time customizing a software product, just because it’s “open source,” doesn’t mean that time is well spent. Business owners should stick to the boring, off-the-shelf stuff for now.

commentary

Sure, open-source software may be “free,” but the propeller-heads you need to actually get it working, customized, and supported aren’t.

Fair enough. But what this doesn’t note (perhaps because the author doesn’t understand) is that just because you can access source code in open source doesn’t mean that you must. Most people don’t.

…[W]e small businesses don’t need to run Microsoft Outlook in a virtual world. We can barely get it to work right in the real world. This technology needs more time before it makes sense for small business.

Even if an SMB elects not to modify source code, however, they still benefit by all those that do. Better code. More accountability from one’s vendor. Lower prices. These are just some of the benefits that are attendant on those that buy into open source, whether they’re a hacker or a surrogate of the hacker.

But at least one other is way off, like the admonition not to use Software as a Service. What could possibly be better for an SMB than not having to install software?

Is all open source ready for SMB prime time? Of course not (just as not all proprietary software is). But an SMB can use Projity, Drupal, SugarCRM (SaaS, no less!), Coupa, Magento, OpenX, etc. without skipping a beat.

The Digital Home 14 Is Blu-ray really dead

20 Aug 2010

Don starts out the show talking with CNET’s Tom Merritt about Blu-ray, Yahoo and much more. After that, he sits down with James McQuivey of Forrester Research to discuss the future of the digital home. And in a final segment you won’t want to miss, Don tells the world why he won’t sell out. Listen now:

Download today’s podcast
EPISODE 14

TODAY’S LINKS: Tom’s Buzz Out Loud Podcast Stories we talked about. Thanks to James McQuivey!

Cowon dropping prices all over

20 Aug 2010

(Credit:
Corinne Schulze/CNET Networks)

Was it something I said? I know I called the Cowon Q5W portable video player pricey, but let’s not be dramatic about it. Chalk it up to a prespring cleaning, I guess, but Cowon has dropped the MSRP on all its products–even the A3 and the Q5W, which I just finished reviewing. New pricing is up on its JetMall site, where the company is also offering the Q5W’s GPS cradle free with purchase (reg. $199). Most notably, Cowon has shaved $40 off the price of the Q5W and put the 16GB version of the iAudio 7 down to $209.

Cowon's 16GB iAudio 7 MP3 player can now be had for $209.

E-tailer eMusic tops 200 million downloads

20 Aug 2010

The New York-based eMusic said in a statement that it is selling more than 7 million tracks a month. Interestingly, the company–the largest retailer of independent music–included in its announcement that it has sold 40 million downloads since Amazon began selling unprotected MP3s last September.

Online retailer eMusic, the self-described second-largest music service after iTunes, announced Monday that it has sold more than 200 million downloads since November 2003 when it moved to a subscription business model.

Lately, there’s been a dispute between the online services about which ones are the largest after iTunes. David Pakman, eMusic’s CEO, has been very vocal about some of the claims.

Apparently, eMusic, which has long sold open MP3s, wants to show that Amazon’s offering hasn’t cut into its business.

Sony Cyber-shot DSC-T700 is good marriage of camer

20 Aug 2010

At first I saw the $399.99 T700 as maybe a bit too much of a niche and was unsure it wouldn’t be able to be both a good snapshot camera and a digital photo album. In the end, however, I was left pretty impressed with the camera’s massive feature set and respectable performance.

The new Sony Cyber-shot DSC-T700 is sort of a combination of two other Cyber-shots: the DSC-T2 and DSC-T300. The T700 rightfully replaces the T300 in Sony’s lineup and has much of that camera’s hardware, including an improved version of its 3.5-inch touch-screen display. From the T2 the T700 gets 4GB of internal memory. The result is an ultracompact pocket camera that doubles as a portable photo album.

Read our Sony Cyber-shot DSC-T700 review.

Sony Cyber-shot DSC-T700 is part camera, part digital photo album.

(Credit:
Sony Electronics)

Logitech unveils ergonomic Cordless Desktop Wave P

20 Aug 2010

The Logitech Cordless Desktop Wave Pro will start shipping in September for $129–not bad for an entry-level ergonomic set, but more than the current going rate of the similar Microsoft Natural Ergonomic Desktop 7000.

Like its predecessor, the Cordless Desktop Wave Pro features both a varied key height to accommodate the different lengths of your fingers and a gently curved layout designed to keep your wrists and arms at a more natural angle. A cushioned palm rest gives your hands a comfortable landing spot between paragraphs.

It’s the end of the workday, and my hands hurt from typing. I suspect I’m not alone on this one–thus the proliferation of ergonomic keybords and mice. On Tuesday, Logitech announced its latest contribution to the genre, the Cordless Desktop Wave Pro.

(Credit:
Logitech)

The desktop set also includes the MX1100 laser mouse, which is contoured to fit more comfortably in your hand (read my colleague Rich Brown’s Logitech MX1100 review). The mouse also incorporates Logitech’s handy MicroGear Precision scroll wheel, which has two modes: hyper-fast, to scroll quickly through pages with a single flick of your finger, and the click-to-click scrolling mode common on all computer mice.

Both devices use a 2.4GHz wireless connection, and the keyboard includes built-in 128-bit AES keyboard encryption. The set requires three AA batteries (two for the keyboard, one for the mouse).